So often, games and DLC are released with small bugs and issues, which cause some games to crash and freeze. A lot of the time, this can be down to simple issues with your own console or its compatibility with the game. Sometimes, however, they are common issues and bugs which many other gamers are also experiencing. Whether your game is freezing up on you, crashing mid game, not loading properly, or game-play is lagging/disrupted - we are here to help.
Whilst we have yet to experience any bugs/issues with 'Just Dance 4' ourselves, we would be happy to offer any help to those of you who might be. So, if any of the below issues may be considered true to you, feel free to comment below and we shall see if we can offer any advice.
If during gameplay of 'Just Dance 4' and the game crashes with the "Disc Unreadable" error message on either your Xbox360 or Playstation 3 then there are a few things which you can do to fix the problem.
Solution : Eject the disc and give it a clean, it is unlikely that a DVD or BLU-ray disc would scratch itself past destruction so the error could be with a dirty disc lens or simply dust on the disc itself. Get a dry soft cloth and move away any dust or debris which the 'Just Dance 4' disc may have. If there is a perfect circular scratch running all the way around the disc then this is a Laser Burn and is a common issue with DVD Discs.
Fixing a Laser Burn : A laser burn will cause your game to crash, freeze and not load the game at all. There is no easy solution to fixing a Laser Burn as the mark travels so deep through the disc it often causes permanent damage. You can try taking it to your local game store if they have a disc buffer which will hopefully buff the mark out. If this fails borrow a friends copy of 'Just Dance 4', Install the game, and then try your damaged disc to see if the game will load. If the game loads once it is installed it will not require the disc so much as you play.
If your 'Just Dance 4' game is freezing on the loading screen just after you load your previous safe then this may indicate that either there is a fault with your hard drive or with the save file itself. It is an annoyance but save files can become corrupt if you turn off your console while it is saving your progress. Once you begin to save or during the auto-save period DO NOT switch the console off. Doing so will result in your save file most likely becoming corrupt, un readable and un fixable.
Solution: There is no real way of fixing a corrupt save file. However some gamers have suggested that if you clear your system cache then it will allow you to load the save file. Also you can attempt to revert back to an earlier save file before your game was corrupted. If you believe that the save file is not the case and it may be your hard-drive. Attempt to transfer the save file by using a memory card to another hard-drive and try to 'Just Dance 4' save on another console.
Although 'Lag" seems to be the number one problem in today's online gaming it is not always the blame of the game. Just because your 'Just Dance 4' game is lagging does not mean that your game is faulty. When playing online Lag is the fault of a poor connection to the internet. There are various different factors which may cause you to experience lag while your gaming with your friends.
Solution: If you don't normally experience lag then there may be an issue with your service provider. You can contact your service provider and they will explain if they are experiencing any kind of faults on your line. Failing this if you are running a Wi-Fi connection you may want to try and use a wired connection using a high speed Ethernet cable. It is most likely that it is another member of your household which is downloading something or visually streaming content from websites such as YouTube and Facebook which will decrease your bandwidth and ultimately make your 'Just Dance 4' game lag.
"My copy of 'Just Dance 4' is crashing on the load screen."
"My copy of 'Just Dance 4' is freezing."
"My save game of 'Just Dance 4' is corrupted and I can't find my data."
"I am experiencing glitches in 'Just Dance 4', have the developers announced a patch/are there ways to fix them?"
If any of these problems seem familiar to you, then please comment below! We won't be able to release an update or patch, but the more people who make us aware of these issues, the easier it is for us to notify developers of common issues, or at least find ways to help you counteract them.
So if you are having trouble with 'Just Dance 4' regardless of platform (e.g Xbox360 / PS3 / Wii / PC / 3DS / Vita) then post the issue below and tell us about the problems you're having and we will be sure to point you in the right direction.
If the issues are common, we will be sure to hunt down the developer's details on upcoming patches or updates.
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