If your Gaming Rig or PC Hardware is letting you down then you might be wondering. What can you do if your Call of Duty Black Ops 4 is Crashing and Freezing on PC. Firstly this troubleshooting guide will hopefully help you find the issue and fix it.

Call of Duty Black Ops 4 PC Crashing / Freezing

Eager to start enjoying Call of Duty Black Ops 4? If you’re having issues with the game crashing, stalling or freezing. We have created this comprehensive fix guide to help you out.

Note : It’s important to note that this guide has been made for Windows 10 in mind so if you’re still running previous versions of Windows you may experience some discrepancies. These fixes have also been contributed by the community with success in similar games on the PC.

It’s important that if you discover a issue or bug with Call of Duty Black Ops 4 crashing and freezing on you then you should reach out. The guys and girls over at Activision would very much like the feedback!

Activision Contact Information.

You can find the contact details for Activision listed below. If you’re having problems contacting them simply visit the Activision social hubs such as facebook and twitter.

Activision are at the helm of this Years Call of Duty Black Ops 4. Activision are the Machine behind some of the biggest and most popular games within the last 10 years. Be sure to check their full catalogue on their website. 

Call of Duty Black Ops 4 Updates

Call of Duty Black Ops 4 – News, Updates and More.

“Activision are bringing out all the stops with this latest addition to the Call of Duty Franchise”

If you’re reporting a fault with Call of Duty Black Ops 4 crashing and freezing then please be sure to also provide them with the following details: Your Computer Specifications, Information regarding the Crash, Version of Windows you’re running.

These little details will help them resolve your issue faster.

Is your Gaming Rig / PC / Laptop Causing the Issue?

To begin with – Although it maybe easy to blame Call of Duty Black Ops 4. The Crashing and Freezing fault maybe with your Gaming Rig, PC or Laptop. This guide will help troubleshoot the issue and identify how you can fix it.

Type of Crashing Identified!

While you’re playing any Game on PC if you find that your Rig is consistently locking up on you then the system is crashing. There are two variations to this fault and their both pretty bad.

Call of Duty Black Ops 4 PC Freeze:

While you’re playing any PC game similar to Call of Duty Black Ops 4 you may find that your game will lock up and freeze. You wont have any ability to move the mouse or keys however the game audio may continue.

This is described as your game freezing. Usually when left to it’s own device game locks like this will repair themselves in a few short seconds.

Advice : Is your Internet Connection Dropping While Playing?

Call of Duty Black Ops 4 Crash:

If you’re Call of Duty Black Ops 4 is still frozen or the audio begins to distort. It’s likely your game has now crashed and the progress you’ve made is lost. Once this has happened it’s likely you will need to Restart your PC to recover.

What’s worse is: If this type of crash happens while Call of Duty Black Ops 4 is saving then you may corrupt or damage your save data in the process. Which makes crashing a whole lot worse and should be fixed rapidly.

Possible Fixes for Games Crashing and Freezing on PC

Call of Duty Black Ops 4 Frozen While Playing? Below are some ways in which you can identify the issue.

1: What Hardware are you running On Call of Duty Black Ops 4?

If you’re unsure of what you’re running in your Gaming Rig then there is a great Website which can declare whether or not your PC can support Call of Duty Black Ops 4 or not.

Simply visit System Requirements Lab. This website is incredible for determining what you can or cant do on your rig. It will even suggest upgrades for your PC in order to play what ever game you wish.

Fix : Check if your Gaming Rig Can Run Call of Duty Black Ops 4

If your PC matches the requirements for Call of Duty Black Ops 4 but it is still not running then you may have another fault on your hands. Simply follow the below steps of trail and error resolve the issue.

2: Download the Latest Graphic Drivers for Call of Duty Black Ops 4.

Have you got the latest Graphics Driver for your Graphics Card for Call of Duty Black Ops 4?

Whether or not your running Radeon or Nvidia it is heavily suggested that you run the latest Graphics Drivers for your Graphics Card. More often than not Windows 10 will install the latest drivers for your unit.

Fix : Download the Latest Graphic Drivers Today.

However you can force this action by visiting your graphics card provider and downloading the drivers from the support section.

Nvidia Download Drivers Website.
AMD Radeon Graphic Card Drivers Download Page.

Be sure to uninstall any previous graphics drivers before completing this step as running dual drivers may create more problems than solving.

If you’re Running the correct drivers then move on.

3: Download The Latest Call of Duty Black Ops 4 Update For PC.

It’s imperative that if you’re having any problems with Call of Duty Black Ops 4. Check to make sure that your rig is running the latest update.

For the length of Gaming History – basic Freezing and Crashing has been a bane for gamers everywhere. Often Activision will release patches, updates and fixes for you to download over time.

Fix : Download The Latest Call of Duty Black Ops 4 Update Today.

Gaming platforms will usually auto-download any updates available for their games. For Example – Steam will automatically detect any updates which are required for the game and its Highly recommended for you to download the update before attempting to play.

If you’re Game has the latest update then it maybe possible that your Steam needs to update. In order to do this – simply restart STEAM and it will attempt to download the latest update available in order to run Call of Duty Black Ops 4.

Steam : Call of Duty Black Ops 4 Frozen on “Preparing To Launch”

**This Fix is only Applicable on Steam – Call of Duty Black Ops 4 may not be available via this Client yet.**

Sometimes games on Steam can get hung up during playing.

If your Call of Duty Black Ops 4 freezes and shows a preparing to launch error which simply goes no where – then luckily enough Steam have a pretty strong guide on what to do if your gaming rig hangs at this point.

Be sure to do the following : 

If none of the above guides have helped you get Call of Duty Black Ops 4 to stop Freezing or crashing while playing. Be sure to reach out to Activision with the contact information above and inform them of the issue.

4: Game Files Damaged or Corrupt On Hard Drive?

Sometimes downloads or installs can go wrong. This is especially the case if your PC is shut off or disconnected while downloading or while the installation file is being complete.

To quickly try and fix the issue of Call of Duty Black Ops 4 crashing and freezing on startup then simply delete all your core Call of Duty Black Ops 4. You can do this by visiting your Control Panel on Windows 10.

Once the files have been deleted simply download the game files once again and attempt to re-install.

Fix : Is your Hard Drive Corrupt or Contains Bad Sectors?

It’s important to ensure that your Hard Drive is able to write data correctly. You can use programmes such as HD Tune to check for any bad sectors.

Corrupt or Damaged Hard Drives will continue to lose data. We highly recommend for you to ensure your Hard Drive is showing no faults.

5: Ensure you’re Running the Latest Motherboard Bios.

Sometimes inconsistencies within the Firmware of your Motherboard may conflict with the foundation of Call of Duty Black Ops 4.

It’s important that if you are having random crashes, blue screens or freezing while playing that you ensure that your motherboard is up to date.

To do this simply visit your motherboard provider and download the latest drivers available.

Fix : Install the Latest Motherboard Bios to Fix Crashing on PC.

Ensure that you make a backup of your Windows 10 while completing this task. If you’re unskilled in dealing with PC equipment you may make matters worse so be careful.

Fear not though any permanent damage is very unlikely when dealing with BIOS updates.

6: Close Unnecessary Applications While Playing Call of Duty Black Ops 4.

This is a pretty important step when it comes to debugging whether or not your game is struggling due to system responsibilities.

Disable any and all software which you’re simply not using. Yes this includes third party apps such as Spotify, web browsers, broadcasting software and much more.

These programmes will continue to be a burden for your processor and memory while you’re not using them. If you’re worried about the performance of your Gaming Rig then we do have an extensive guide on how you can max out performance.

Guide : Bolster your PC or Laptop Performance Easily.

This will not only provide a smoother gaming experience for Call of Duty Black Ops 4 but also prove for a much faster operating system.

7: Benchmark your PC Rig for Call of Duty Black Ops 4.

Like we discussed above, if your PC does not feature the components that is required for Call of Duty Black Ops 4 to run. Then you may find problems with it crashing and freezing.

Sometimes not running a powerful enough Graphics card may lead to Call of Duty Black Ops 4 stuttering or completely freezing up.

Fix : Is your PC or Laptop Compatible for Call of Duty Black Ops 4? Check Today.

Problems with your Memory modules may also present blue screens which will feature various error codes. So there’s a heap of issues that could come from running the wrong equipment.

Our Recommended Benchmark Tools : UserBenchMark Tools.

We highly recommend that you ensure you’re running the Recommended hardware settings required for Call of Duty Black Ops 4. You can sometimes download Benchmarks available for the game your playing.

Recommended Specifications for Call of Duty Black Ops 4 to Fix Freezing

Recommended Specifications for Call of Duty Black Ops 4
  • OS: Windows 10 64 Bit
  • CPU: Intel Core i7 4770k or AMD equivalent
  • RAM: 12GB RAM
  • HDD: 25GB HD space
  • Video: Nvidia GeForce GTX 970 / GTX 1060 6GB or AMD Radeon R9 390 / AMD RX 580
  • DirectX: Version 11.0 compatible video card or equivalent
  • Network: Broadband Internet connection
  • Sound Card: DirectX Compatible

8: A Fresh Install May Fix Call of Duty Black Ops 4.

Something you can do while waiting for Activision to give you feedback regarding the fault is to uninstall and re-install Call of Duty Black Ops 4 again. This may clear up any significant software errors or corrupt data within your hard drive.

It’s also important to ensure that if you have recently changed processor or motherboard . That you complete a fresh install of Windows 10.

Advice : Check Your Hard Drive Health Today.

As new motherboard firmware may present various bugs and issues with older installations of Windows 10 while trying to Play Call of Duty Black Ops 4.

User Submitted Fixes for Call of Duty Black Ops 4

Some users on the Call of Duty Black Ops 4 have found success when using the below ways in solving your Crashing issue.

  • Scan & repair game files
  • Update GPU drivers, update Windows
  • Change page file settings – manual, automatic
  • Selective startup – disable all non-Microsoft services
  • Uninstall any programs that interfere with GPU – F.Lux, MSI Afterburner
  • Run standard Battle.net as normal
  • Run standard Battle.net as administrator
  • Run Beta Battle.net as normal
  • Run Beta Battle.net as administrator

As the Game is still in early steps be sure to stay patient until Activision can provide solutions.


We will continue to update this Call of Duty Black Ops 4 Troubleshooting fix guide overtime with any new issues, errors or fixes that we come across.

If you find that your fix is not listed within this guide then be sure to reach out to Activision for any and all issues. Once again they will appreciate the feedback and it will help them provide a fix patch for the issue.

If you have come across any fixes for Call of Duty Black Ops 4 crashing or Freezing on PC then we’d like to hear and we will update this Guide Further.

Other PC Related Hardware Guides: 

Check the Health of your Hard Drives Today!
Bolster your Frame Rate and Performance with Windows 10.
Downloading and Installing the Latest Motherboard Bios Update.
Downloading the Latest Updates for Games for PC.
How To Install The Latest Graphic Drivers.
Is your Gaming PC or Laptop Compatible For Games 2018?

Universal Guides:

Repair or Replace your Computer Components Today!
Protect your Game Saves from Damage and Corruption.
Repairing Your Scratched Games and Faulty Discs.

Online & Connection Guides: 

How to Test and Bolster your Internet Connection.
Best Internet Providers for Gaming and Streaming 2018.