Square Enix have recently just released their Brand New addition to the Tomb Raider Franchise. This Troubleshooting guide will help you with any and all issues with Shadow of the Tomb Raider Crashing or Freezing on Steam & PC.
Shadow of the Tomb Raider PC Crashing / Freezing
Eager to start enjoying Shadow of the Tomb Raider? If you’re having issues with the game crashing, stalling or freezing. We have created this comprehensive fix guide to help you out.
Note : It’s important to note that this guide has been made for Windows 10 in mind so if you’re still running previous versions of Windows you may experience some discrepancies. These fixes have also been contributed by the community with success in similar games on the PC.
It’s important that if you discover a issue or bug with Shadow of the Tomb Raider crashing and freezing on you then you should reach out. The guys and girls over at Crystal Dynamics would very much like the feedback!
Crystal Dynamics Contact Information.
Crystal Dynamics are taking the helm on the, design, creation and release of Shadow of the Tomb Raider. Overtime they will be releasing more and more information regarding the current status of Shadow of the Tomb Raider.
If you’re reporting a fault with Shadow of the Tomb Raider crashing and freezing then please be sure to also provide them with the following details: Your Computer Specifications, Information regarding the Crash, Version of Windows you’re running.
Crystal Dynamics and Eidos Interactive will be updating and developing Shadow of the Tomb Raider over time. So be sure to follow them on all social media hubs and if you’re interested in contacting them be sure to use their website.
Is your Gaming Rig / PC / Laptop Causing the Issue?
To begin with – Although it maybe easy to blame Shadow of the Tomb Raider. The Crashing and Freezing fault maybe with your Gaming Rig, PC or Laptop. This guide will help troubleshoot the issue and identify how you can fix it.
Type of Crashing Identified!
While you’re playing any Game on PC if you find that your Rig is consistently locking up on you then the system is crashing. There are two variations to this fault and their both pretty bad.
Shadow of the Tomb Raider PC Freeze:
While you’re playing any PC game similar to Shadow of the Tomb Raider you may find that your game will lock up and freeze. You wont have any ability to move the mouse or keys however the game audio may continue.
This is described as your game freezing. Usually when left to it’s own device game locks like this will repair themselves in a few short seconds.
Shadow of the Tomb Raider Crash:
If you’re Shadow of the Tomb Raider is still frozen or the audio begins to distort. It’s likely your game has now crashed and the progress you’ve made is lost. Once this has happened it’s likely you will need to Restart your PC to recover.
What’s worse is: If this type of crash happens while Shadow of the Tomb Raider is saving then you may corrupt or damage your save data in the process. Which makes crashing a whole lot worse and should be fixed rapidly.
Possible Fixes for Games Crashing and Freezing on PC
Shadow of the Tomb Raider Frozen While Playing? Below are some ways in which you can identify the issue.
1: What Hardware are you running On Shadow of the Tomb Raider?
If you’re unsure of what you’re running in your Gaming Rig then there is a great Website which can declare whether or not your PC can support Shadow of the Tomb Raider or not.
Simply visit System Requirements Lab. This website is incredible for determining what you can or cant do on your rig. It will even suggest upgrades for your PC in order to play what ever game you wish.
If your PC matches the requirements for Shadow of the Tomb Raider but it is still not running then you may have another fault on your hands. Simply follow the below steps of trail and error resolve the issue.
2: Download the Latest Graphic Drivers for Shadow of the Tomb Raider.
Have you got the latest Graphics Driver for your Graphics Card for Shadow of the Tomb Raider?
Whether or not your running Radeon or Nvidia it is heavily suggested that you run the latest Graphics Drivers for your Graphics Card. More often than not Windows 10 will install the latest drivers for your unit.
However you can force this action by visiting your graphics card provider and downloading the drivers from the support section.
Be sure to uninstall any previous graphics drivers before completing this step as running dual drivers may create more problems than solving.
If you’re Running the correct drivers then move on.
3: Download The Latest Shadow of the Tomb Raider Update For PC.
It’s imperative that if you’re having any problems with Shadow of the Tomb Raider. Check to make sure that your rig is running the latest update.
For the length of Gaming History – basic Freezing and Crashing has been a bane for gamers everywhere. Often Crystal Dynamics will release patches, updates and fixes for you to download over time.
Gaming platforms will usually auto-download any updates available for their games. For Example – Steam will automatically detect any updates which are required for the game and its Highly recommended for you to download the update before attempting to play.
If you’re Game has the latest update then it maybe possible that your Steam needs to update. In order to do this – simply restart STEAM and it will attempt to download the latest update available in order to run Shadow of the Tomb Raider.
Steam : Shadow of the Tomb Raider Frozen on “Preparing To Launch”
**This Fix is only Applicable on Steam – Shadow of the Tomb Raider may not be available via this Client yet.**
Sometimes games on Steam can get hung up during playing.
If your Shadow of the Tomb Raider freezes and shows a preparing to launch error which simply goes no where – then luckily enough Steam have a pretty strong guide on what to do if your gaming rig hangs at this point.
Be sure to do the following :
- Update your Windows install
- Update drivers for your computer
- Verify your game cache files
- Disable non-essential software
- Check the game’s system requirements
If none of the above guides have helped you get Shadow of the Tomb Raider to stop Freezing or crashing while playing. Be sure to reach out to Crystal Dynamics with the contact information above and inform them of the issue.
4: Game Files Damaged or Corrupt On Hard Drive?
Sometimes downloads or installs can go wrong. This is especially the case if your PC is shut off or disconnected while downloading or while the installation file is being complete.
To quickly try and fix the issue of Shadow of the Tomb Raider crashing and freezing on startup then simply delete all your core Shadow of the Tomb Raider. You can do this by visiting your Control Panel on Windows 10.
Once the files have been deleted simply download the game files once again and attempt to re-install.
It’s important to ensure that your Hard Drive is able to write data correctly. You can use programmes such as HD Tune to check for any bad sectors.
Corrupt or Damaged Hard Drives will continue to lose data. We highly recommend for you to ensure your Hard Drive is showing no faults.
5: Ensure you’re Running the Latest Motherboard Bios.
Sometimes inconsistencies within the Firmware of your Motherboard may conflict with the foundation of Shadow of the Tomb Raider.
It’s important that if you are having random crashes, blue screens or freezing while playing that you ensure that your motherboard is up to date.
To do this simply visit your motherboard provider and download the latest drivers available.
Ensure that you make a backup of your Windows 10 while completing this task. If you’re unskilled in dealing with PC equipment you may make matters worse so be careful.
Fear not though any permanent damage is very unlikely when dealing with BIOS updates.
6: Close Unnecessary Applications While Playing Shadow of the Tomb Raider.
This is a pretty important step when it comes to debugging whether or not your game is struggling due to system responsibilities.
Disable any and all software which you’re simply not using. Yes this includes third party apps such as Spotify, web browsers, broadcasting software and much more.
These programmes will continue to be a burden for your processor and memory while you’re not using them. If you’re worried about the performance of your Gaming Rig then we do have an extensive guide on how you can max out performance.
This will not only provide a smoother gaming experience for Shadow of the Tomb Raider but also prove for a much faster operating system.
7: Benchmark your PC Rig for Shadow of the Tomb Raider.
Like we discussed above, if your PC does not feature the components that is required for Shadow of the Tomb Raider to run. Then you may find problems with it crashing and freezing.
Sometimes not running a powerful enough Graphics card may lead to Shadow of the Tomb Raider stuttering or completely freezing up.
Problems with your Memory modules may also present blue screens which will feature various error codes. So there’s a heap of issues that could come from running the wrong equipment.
Our Recommended Benchmark Tools : UserBenchMark Tools.
We highly recommend that you ensure you’re running the Recommended hardware settings required for Shadow of the Tomb Raider. You can sometimes download Benchmarks available for the game your playing.
Recommended Specifications for Shadow of the Tomb Raider to Fix Freezing
|Recommended Specifications for Shadow of the Tomb Raider|
8: A Fresh Install May Fix Shadow of the Tomb Raider.
Something you can do while waiting for Crystal Dynamics to give you feedback regarding the fault is to uninstall and re-install Shadow of the Tomb Raider again. This may clear up any significant software errors or corrupt data within your hard drive.
It’s also important to ensure that if you have recently changed processor or motherboard . That you complete a fresh install of Windows 10.
As new motherboard firmware may present various bugs and issues with older installations of Windows 10 while trying to Play Shadow of the Tomb Raider.
User Submitted Fixes for Shadow of the Tomb Raider
We will continue to update this Shadow of the Tomb Raider Troubleshooting fix guide overtime with any new issues, errors or fixes that we come across.
If you find that your fix is not listed within this guide then be sure to reach out to Crystal Dynamics for any and all issues. Once again they will appreciate the feedback and it will help them provide a fix patch for the issue.
If you have come across any fixes for Shadow of the Tomb Raider crashing or Freezing on PC then we’d like to hear and we will update this Guide Further.
Other PC Related Hardware Guides:
Check the Health of your Hard Drives Today!
Bolster your Frame Rate and Performance with Windows 10.
Downloading and Installing the Latest Motherboard Bios Update.
Downloading the Latest Updates for Games for PC.
How To Install The Latest Graphic Drivers.
Is your Gaming PC or Laptop Compatible For Games 2018?
Online & Connection Guides: