If you’ve experienced problems with Sims 4 Cats & Dogs Not Loading on your Gaming Console or Gaming PC then that sucks. The good news is we’ve created this troubleshooting guide to help resolve any and all issues for Loading issues.


Not Loading Troubleshooting Guide

It can be devastating and can happen at any moment of the game. However more often than not when games decide to cease loading data it’s during blank loading screens. This will result in your game becoming completely unresponsive and ultimately crashing.

The most frustrating part about this for the majority of time. Your Save Data, Your Progress and your accomplishments will not be saved.

This Troubleshooting Guide will help identify reasons why games like Sims 4 Cats & Dogs are not loading for you. We have yet to experience any issues with Sims 4 Cats & Dogs not loading. However if you have then be sure to reach out to DEVELOPER.




Help Us – Help You Fix The Problem!

It’s important to note for yourself when the game stops loading. The reason for this is – when and where it stops loading. Will give you insight into how to possibly fix the issue.

This guide for Sims 4 Cats & Dogs Not Loading has been created with the experience and issues from similar games on the Platform. It’s aim is to help identify what factors are causing your games to not load for you.

We will be sure to update this article with any User Submitted Issues you find.

We will then endeavour to try and fix those issues. Until then we’ve compiled a list of common fixes for most reasons why games may stop loading for you.. These fixes are console specific so be sure to highlight the correct Console.


Sims 4 Cats & Dogs Developer Information.

EA have been long time Developers on the Sims Games. They have since been updating the game with new and accessible content for the longest of time. They still currently support Sims 4, Sims 4 Cats & Dogs and all previous generations of the Game. Be sure to check out their Website Here.

It’s imperative that you reach out to DEVELOPER and inform them of any and all faults with Sims 4 Cats & Dogs not loading. Don’t forget to prepare details such as what console you’re using, when  the game is not loading and what update you’re running.

It may be an idea to also follow DEVELOPER on their social hubs so you can stay current with any and all updates that they release.





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PC / Win 10 XBox One PlayStation 4

Windows 10 / Gaming PC Not Loading Fixes

Windows 10 / Gaming PC Fix

Sims 4 Cats & Dogs may not be responding because loading has ceased on your PC, Gaming Rig or Laptop. Follow the following steps to ensure that your PC or Rig is compatible.

1: Does your PC Support Sims 4 Cats & Dogs?

Most games on Windows will have both a Minimum requirements and Recommended Requirements.

If you don’t meet these requirements with your Gaming rig. You will endure significant issues and errors when running Sims 4 Cats & Dogs and other games. This may be the reason why your game is not loading.

Fix : Ensure that your PC Is Compatible with Sims 4 Cats & Dogs Today.

So it’s highly encouraged to make sure that your PC is compatible with Sims 4 Cats & Dogs before purchasing it. The Minimum Requirements and Recommended Requirements for Sims 4 Cats & Dogs are listed below.

Minimum Requirements for Sims 4 Cats & Dogs
  • CPU: Intel Core 2 Duo E4300 or AMD Athlon 64 X2 4000+ (2.0 GHz Dual Core required if using integrated graphics)
  • CPU SPEED: Info
  • RAM: 2 GB
  • OS: Windows XP
  • VIDEO CARD: NVIDIA GeForce 6600 or ATI Radeon X1300 or Intel GMA X4500
  • SOUND CARD: Yes
  • FREE DISK SPACE: 10 GB
Recommended Requirements For Sims 4 Cats & Dogs
  • CPU: Intel Core i5-750 or AMD Athlon X4
  • CPU SPEED: Info
  • RAM: 4 GB
  • OS: 64 Bit Windows 7,8, or 8.1
  • VIDEO CARD: NVIDIA GeForce GTX 650 or better
  • SOUND CARD: Yes
  • FREE DISK SPACE: 10 GB

 

If you’re unsure of what your running in your Gaming Rig. Simply visit System Requirements Lab.

This website is incredible for determining what you can or cant do on your PC. It will even suggest upgrades for your PC in order to play additional high-end games.

My PC meets the Requirements!

If your PC matches the requirements for Sims 4 Cats & Dogs but it is still not running then you may have another fault on your hands. Continue to Troubleshoot with the Steps Below.




2: Downloading the Latest Graphic Drivers for your PC.

Not running Compatible NVIDIA or Radeon Graphics Card Drivers may cause Sims 4 Cats & Dogs not to load. Read below on how you can grab the latest drivers and fix the issue.

To help improve your chance of fixing your Loading issue it is suggested that you force a Graphics Card Update today if available. If you’re running the latest driver then you can also try a previous driver.

Fix: Download the Latest Graphic Drivers for Sims 4 Cats & Dogs Today.

Running stagnent or old drivers can cause version miss match errors with your hardware. It’s important to delete any old and un-used drivers before continuing.

If you’re Running the correct drivers then move on.


3: Download the Latest Sims 4 Cats & Dogs Update.

Developer teams will always release patch updates, bug fixes and performance boosts via your gaming client. Regardless of which Gaming Client Sims 4 Cats & Dogs uses it is likely your PC will attempt to automatically download the latest drivers.

Ensure that you’re connected to the internet during this process. A poor connection may cause for a corrupt install file, poor patch files and more.

You can use the below guide to help ensure that you’re running the latest updates on your gaming clients.

FIX: How To Locate the Latest Sims 4 Cats & Dogs Updates.

It is likely that if you download the latest Update then you will solve your loading issue. If it does not be sure to move onto the below solutions.





Origin: Not Loading – Stuck “Preparing To Launch”

Sometimes games on Origin can get hung up during playing. If your Sims 4 Cats & Dogs shows a preparing to launch error which simply goes no where – then luckily enough Origin have a pretty strong guide on what to do if your gaming rig hangs at this point.

Be sure to do the following : 

If you need more help on this then visit Origins Comprehensive guide on fixing preparing to launch errors with Sims 4 Cats & Dogs.


4: Possible Damaged Installation? Try Again!

Sometimes downloads or installs can go wrong. This is especially the case if your Rig is shut off or disconnected while downloading or while the installation file is being complete.

Advice : How to Avoid Game Files becoming Corrupt.

To quickly try and fix the issue of Sims 4 Cats & Dogs not loading then simply delete all your core Sims 4 Cats & Dogs files. This can be completed on Windows 10 by accessing your Control Panel.

How to Access Control Panel :

1: Search “Remove” in search Menu
2: Click “Add or Remove Programmes”
3: Search for Sims 4 Cats & Dogs in the list and uninstall.

Once the files have been deleted simply download the game files once again and attempt to re-install.

It’s imperative that your internet connection remains stable and strong during this process. Failure to do this may result in a failed download.

Advice : Ensure your Internet Connection is Stable.

Not always but this fix has been proven to work on more than occasion so be sure to attempt this before you reach out DEVELOPER support for more suggestions.


5: Is your Motherboard Compatible with Your Hardware?

Sometimes inconsistencies within the Firmware of your Motherboard may conflict with the foundation of Sims 4 Cats & Dogs.

So if you’re not running a compatible Motherboard Bios in alignment with your Hardware you may find that your Programmes or Games may not load. If they do you may encounter a variety of bugs or faults.

To do this simply visit your motherboard provider and download the latest drivers available.

Fix: Install your Latest Motherboard Bios Update.

Ensure that you make a backup of your Windows 10 while completing this task as if you’re unskilled in dealing with PC equipment you may make matters worse so be careful. Fear not though any permanent damage is very unlikely when dealing with BIOS updates.




6: Close All Other Software.

It’s suprising the impact third party software can have when you’re trying to load games like Sims 4 Cats & Dogs. If your PC is running sluggish or simply not loading be sure to close any and all un-necessary applications.

It’s good practice to ensure that programmes are not leeching your bandwidth or memory while you’re focused on the singular task. You can do this by cleaning up control panel on Windows 10.

Programmes like Adobe, Movie maker and much more are incredibly intensive on your hardware so ensure they are closed before running Sims 4 Cats & Dogs.

We have created a performance boost guide which will give you some pretty helpful tips which will allow you to bolster your Gaming Performance.

Fix : Improve your Performance of your Gaming Rig Today.

The Suggestions featured in this guide are more focused on software changes that you can make instead of hardware upgrades.


7: Complete a Fresh Install of Sims 4 Cats & Dogs to fix Loading Errors.

If you’re still unsure of the reason for fault with Sims 4 Cats & Dogs not loading. Then you can attempt a fresh install to help resolve the issue. You can do this by simply un-installing your game from the gaming client.

Once the files have been cleared. Restart your PC and then attempt to install once again. This will help identify whether or not the loading issue is a software or hardware fault.

Guide : Is your Hard Drive Corrupt Or Faulty?

If you’re having difficulties installing then this may indicate that your Hard Drive maybe faulty. We have created the below guide which will help you resolve any issues that you may have with your Hard Disk.





Sims 4 Cats & Dogs disconnecting While Loading Online.

The Majority of games available on Gaming Clients and Windows 10 also have support for a lot of online features.

This may be true for Sims 4 Cats & Dogs as more often than not games of this generation come with multiplayer support, online leader boards, online co-op, achievements and much more.

Fix : Ensure your Connection is Stable to Load Sims 4 Cats & Dogs.

Although the problem with online capability is that you may discover that you’re internet connection maybe causing Sims 4 Cats & Dogs not to load.

There are a variety of reasons why you would have these issues. Below are some simple fixes for you if you are disconnecting from Sims 4 Cats & Dogs.

1: Ensure that your Internet connection is stable.

The Majority of online games these days benefit from running broadband and fibre from various companies available within the UK and all other the world.

A way to check if your internet connection is strong enough for Sims 4 Cats & Dogs and other games is to check SpeedTest.com

Advice : Best Internet Provider For Playing Games Like Sims 4 Cats & Dogs.

If you have detected that your download speed is slow or below the recommend 5MB/s then it maybe time for you to upgrade your internet through your internet provider.

2: DEVELOPER Servers maybe Offline.

Some developers schedule downtime for their games and multiplayer servers to patch, update and repair for a better gaming experience. This is no different for DEVELOPER.

If you check the DEVELOPER website you will identify any downtime that they maybe suffering. In this time it’s important to remain patient until any further updates are released.

This will also identify if the problem maybe server side and something which is not associated with your copy of Sims 4 Cats & Dogs or your gaming PC.




X: Sims 4 Cats & Dogs XBox One Not Loading?

Xbox One Fix

If you’re having problems with Sims 4 Cats & Dogs not loading or freezing during the loading screens on your XBox One. Try some of the following Easy fixes.

If none of these options help you with your endeavour. Be sure to contact DEVELOPER regarding your findings. You do have the option to reach out to Microsoft Support regarding the issue.

1: Download The Latest XBox One Console Updates.

Firstly is your console running the latest Console Software Update? This may help prevent you experiencing Sims 4 Cats & Dogs not loading. You can check your latest update easily.

Here’s how to check :
Main Menu > Settings > System > Console Info > OS Version

Latest Optimal Update for Sims 4 Cats & Dogs : 10.0.16299.5101

Fix : Download the Latest XBox One Console Update Now.

Ensure that you’re XBox one is connected to the internet or a nearby strong Wi-Fi source then download the latest Console firmware. Sometimes games can be released with intermittent bugs which may cause it to stop loading. These are often patched after release.

If for any reason your XBox One fails to update while downloading it maybe possible that either your having issues with your internet connection.

Or Microsoft servers are having problems on their end. We advise you to wait and if you find no resolution to this issue then reach out to Microsoft Support.




2: Download Latest Sims 4 Cats & Dogs Update!

It is not uncommon for some games to be released with some Game Breaking bugs which may cause your loading issue. One way to eliminate this issue if its a software problem is to ensure that you have downloaded the Latest Sims 4 Cats & Dogs update.

In order to do this boot up Sims 4 Cats & Dogs while being connected to the internet and you will be prompted to download the latest updates.

Fix : Try Downloading the Latest Sims 4 Cats & Dogs Update To Resolve The Not Loading Issue.

Sometimes you can force the update within the options of the games. It’s important though you check that your internet connection is active or the prompt wont appear.

If you’re still having problems with Sims 4 Cats & Dogs not loading after updating then it may indicate a Corrupt Update file or a Software install. So we recommend the next step is to start from scratch.


3: Start Fresh with Sims 4 Cats & Dogs.

Re-Installing may fix the Not Loading Issue. Here’s how you can do this.

Un-Installing software from your XBox one is surprisingly easy and should not be a concern for most experienced gamers. However if you’re unsure on how to clear your hard drive of any Sims 4 Cats & Dogs files then simply check :

Main Menu > System > Settings > System > Storage > Manage Storage > View Contents > Games > Sims 4 Cats & Dogs > Uninstall

Guide : Formatting and Factory Resetting Your XBox One To Fix Sims 4 Cats & Dogs

Select the Sims 4 Cats & Dogs file and choose to un-install. Be warned though this will remove mostly all game files, data files, user settings, file saves and more.

However it may be necessary to resolve your crashing issue.

After a Fresh install of Sims 4 Cats & Dogs and your still encountering the problem. Then more than likely this will be a Hardware fault with either the Game disc or your XBox One itself. Here’s some key things to look out for.





4: The Sims 4 Cats & Dogs XBox One Disk Not Loading

**If you have purchased Sims 4 Cats & Dogs digitally then be sure to skip this fix.**

Okay so there are a few warning signs that you should look out for on your Sims 4 Cats & Dogs disk. XBox One Disks are covered in a scratch resistant layer which makes them pretty formidable at holding their own under daily wear and tear.

However if you push your finger lightly against the reflective side of the disc and you feel any dents, cuts, or cracks then it may be possible your Sims 4 Cats & Dogs disk is faulty.

GUIDE : Check out our complete guide on how to fix un-readable discs and laser burns.

We’ve created an intensive guide which focuses on your Sims 4 Cats & Dogs Disk. It will educate you on how to fix the issue, repair your Disk, how to identify Disk Rot and much more.


5: XBox One overheating May Cause Not Loading for Sims 4 Cats & Dogs.

Often overlooked but a console running hot can and may cause your games to stall and not load or crash on you and without proper care may result in your console becoming damaged or unusable in the future so it’s important to take action.

Fix: Clean your XBox One Today to Avoid Sims 4 Cats & Dogs Overheating.

To help aid you we’ve created this intensive guide on cleaning your XBox One Console. This will hopefully help the console from not overheating in the future. It may also help fix your not loading issue.




Faulty XBox One? What can you do?

If you have tried all of the above issues. Now you can confirm that it is not an update issue or an install error. If you’ve tried re-installing the game and checking your console for any outside elements. Then it’s sad to say but it’s likely your console is faulty.

Guide: Console Warranty Explained / Gamers Guide To Online Refunds and Returns

However the good news is the Microsoft support team are incredibly good at offering excellent customer service. So by all means reach out to Microsoft Support for your next step.

Maybe they can benchmark your console and find the issue or simply source you a repair or replacement.

If you’re still covered under your retail warranty then you simply can return to the place of purchase and source a replacement!


P: Sims 4 Cats & Dogs Not Loading PS4?

PlayStation 4 Fix

If you’re Loading Error is with Sims 4 Cats & Dogs on the Playstation 4 then we’ve got you covered. Below are just some easy things you can check to help resolve the issue.

If you’ve tried these fixes and you’ve still had no luck then ultimately reach out to. Once again it’s imperative that you reach out to DEVELOPER in regards of any issues you find.

Playstation Sony Support Team. These guys will be able to give you more information regarding more recent fixes.


1: Downloading the Latest PlayStation 4 Console Update.

It’s imperative that you check that your Playstation 4 is running the latest update to play Sims 4 Cats & Dogs. However there are different ways to do this.

Firstly check:

Main Menu > Settings > System > Console Info > OS Version

Latest Optimal Update for Sims 4 Cats & Dogs on PS4 is : 5.50

Guide : Downloading the Latest Console Update to Fix Sims 4 Cats & Dogs Not loading.

Ensure that you’re PlayStation 4 is connected to the internet or a nearby strong Wi-Fi source then download the latest Console firmware.

If for any reason your PlayStation 4 fails to update while downloading it maybe possible that either your having issues with your internet connection.

If you’re internet is good then  get in contact with the Sony Support Team.




2: Update Sims 4 Cats & Dogs to Fix any Issues.

If you’re console is up to date then. One way to eliminate this issue if its a software problem is to ensure that you have downloaded the Latest Sims 4 Cats & Dogs update.

Be sure to check our comprehenisve guide on automatically and manually installing Playstation 4 Gaming Updates.

If you’re still having problems with Sims 4 Cats & Dogs crashing even with the latest update then it may indicate a Corrupt Update file or a Software install.

So we recommend the next step is to start from scratch.


3: How to Un-Install Sims 4 Cats & Dogs and Re-Install fresh on PlayStation 4.

Un-Installing software from your PlayStation 4 is surprisingly easy and should not be a concern for most experienced gamers. However if you’re unsure on how to clear your hard drive of any Sims 4 Cats & Dogs files then simply check :

  1. Locate game in the Games Menu
  2. When the desired game is highlighted, press the Options button on the controller
  3. Select Delete
  4. Confirm”

Select the Sims 4 Cats & Dogs file and choose to un-install. Be warned though this will remove mostly all game files, data files, user settings, file saves and more. However it may be necessary to resolve your crashing issue.

Guide : How to Format and Factory Reset your PS4 to Fix Sims 4 Cats & Dogs

After a Fresh install of Sims 4 Cats & Dogs and your still encountering the problem then more than likely this will be a Hardware fault with either the Game disk or your PlayStation 4 itself. Here’s some key things to look out for.





4: Sims 4 Cats & Dogs PS4 Disc May Cause Loading Errors for Users.

**If you downloaded Sims 4 Cats & Dogs digitally then be sure to ignore this step.**

PlayStation 4 Disks are covered in a scratch resistant layer which makes them pretty formidable at holding their own under daily wear and tear.

If you’re concerned that your Playstation 4 Disk is showing significant wear and tear.

GUIDE : Check out our complete guide on how to fix un-readable discs and laser burns.

This guide will give you a deeper insight into what to look out for in terms of. Scratches, Dents, Laser Burns, Disk rot and more.

If you manage to fix your PS4 Sims 4 Cats & Dogs disk then it may resolve your Loading issue.

However if you push your finger lightly against the reflective side of the disc and you feel any dents, cuts, or cracks then it may be possible your Sims 4 Cats & Dogs disk is faulty.


5: PlayStation 4 overheating May Cause Freezing for Sims 4 Cats & Dogs.

Often overlooked but a console running hot can and may cause your games to stop loading or crash. Failure to act on this may result in your Playstation 4 becoming faulty. Sadly poor cleaning of your console may effect where you stand on your warranty.

Your console will have various grill intakes, and fans throughout the system. Depending on the version of the PlayStation 4 you have.

The later consoles are a lot more adequate at dealing with lengthy gaming sessions however none the less if you notice that your ventilation holes and grills are compact with dust or other debris then it may not be allowing warm air to escape.

GUIDE: PlayStation 4 Overheating Solution and Cleaning Guide

We have created the above guide to give you a quick Fix in resolving your Loading Issues. Only commit to this if you believe your console is running hot and struggling.


6: Is Sims 4 Cats & Dogs the correct Region?

Most games these days have region locks. If your Copy of Sims 4 Cats & Dogs is not from within your region then it may not work with your Playstation 4. Ensure that the Region code for both your Console and Game Match.

If you’re curious about this you can always reach out to Playstation Support to help resolve the issue.




7: Faulty PlayStation 4? What can you do?

If Sims 4 Cats & Dogs is still not loading for you and you have exhausted all our options. Then sadly for now you will need to wait to hear back from the support team.

Guide: Console Warranty Explained / Gamers Guide To Online Refunds and Returns

However the good news is the Sony team are incredibly good at offering excellent customer service. So Contact Sony for your next step.

Maybe they can benchmark your console and find the issue or simply source you a repair or replacement.

If you’re still covered under your retail warranty then you simply can return to the place of purchase and source a replacement!





User Submitted Not Loading Fixes

Overtime we will be updating this Troubleshooting guide with ever more ways you may solve your Loading Fault. Like we have expressed before. If you do come across any issues of Sims 4 Cats & Dogs not loading. Be sure to reach out to DEVELOPER.


Conclusion.

We have yet to experience any issues of Sims 4 Cats & Dogs not loading for us. However if the above troubleshooting guide does not resolve the issue. Be sure to try some of the following guides.

Universal Guides:

Repair or Replace your Computer Components Today!
Protect your Game Saves from Damage and Corruption.
Repairing Your Scratched Games and Faulty Discs.

Online & Connection Guides: 

How to Test and Bolster your Internet Connection.
Best Internet Providers for Gaming and Streaming 2018.