If you have recently fired up the latest Epic Western adventure from Rockstar games then you will be pleased to know it runs like a dream on the XBox One and XBox One X. However if you’ve had issues with REd Dead Redemption Crashing and Freezing on your XBox One then this guide should provide the fixes you need.
Red Dead Redemption 2 Crashing XBox One Solutions Guide.
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At Chaos Hour we’ve taken the time to create this Fix Guide for any Crashes or Screen freezing that you may encounter with Red Dead Redemption 2 on XBox One.
Before we begin it’s important to understand – this guide has been sculpted by our experience with other games on the XBox One Platform and may not relate to Red Dead Redemption 2 Crashing or Freezing. Also – It’s important to Reach out to the Rockstar Games to inform them of any serious issues.
Rockstar Games Contact Information.
RockStar have delivered other great titles including Grand Theft Auto 4, GTA V and Red Dead Redemption 1.
Reaching out to Red Dead Redemption 2 and Rockstar Games on their social hubs such as Facebook and more is great. This will give you the opportunity to directly inform them of any crashing or freezing issues you may have.
The development team want their game to grow and grow so help them do this by providing the much needed feedback. You can also reach out to Microsoft in regards to Red Dead Redemption 2 Crashing on XBox One.
Nature of the Fault
To begin with – Although it maybe easy to blame Red Dead Redemption 2 Crashing. The fault may be with your XBox One, One X, or One S.
Something else which needs to be mentioned. For the longest of time Gaming consoles have crashed their users. It’s incredibly frustrating we know. These things simply happen and a simple reset or reboot may fix your Red Dead Redemption 2 from freezing in the future.
Types of Crashing or Freezing
Red Dead Redemption 2 Freeze On XBox One?
A freeze or hang up is typically while you’re playing Red Dead Redemption 2. On certain busy environments or during loading screens the game will hang up. Sometimes Audio can still be heard running.
Sometimes a Freeze can fix it self left alone.
Red Dead Redemption 2 Crash On XBox One?
A Crash normally happens when your Red Dead Redemption 2 has frozen. Your console will straight up rage quit and turn off or attempt to reset. During this period it is common for the XBox One to show a variety of graphical glitches and bugs.
More often than not a simple a re-boot or restart on your XBox one is necessary to fix the issue.
2nd Gen Paragraph – If you still think it’s not your problem read the fixes below.
List of Fixes
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Important to know if you have digitally downloaded or pre-loaded Red Dead Redemption 2 then skip this fix as you will not found a solution to your problem here.
How good disc care is important to ensure that Red Dead Redemption 2 Crashing can be resolved.
It maybe a possibility that if you’re using a physical copy of Red Dead Redemption 2 then your Game Disc maybe Damaged. The XBox One uses high quality scratch resistent blu-ray discs in order to store the data.
|Fix : Clean your Red Dead Redemption 2 XBox One Discs Today!|
If you run your fingers gently over the data side of the Red Dead Redemption 2 disc and you feel any anomalies then it is likely that your XBox One Console will also have issues with reading the disc.
Noticed any issues with Disc which was there before purchase? Return the item to the place of purchase and get a refund or repair.
How To Repair and Fix Red Dead Redemption 2 Damaged disc
Most Retailers within the UK and Europe will have efficient Disc repair machines which are able to strip an entire layer off of your game disc. This will help your gaming consoles read the data more clearly and then prevent the on going issues.
The cost of repairing a disc is dramatically lower than a cost of purchasing a brand new game for your XBox One.
Often overlooked but the Xbox One running hot may cause your Red Dead Redemption 2 to freeze or crash on you. The reason why this happens is due to the nature of the hardware within the XBox one. While you’re playing Red Dead Redemption 2 and your XBox one is running hot.
It’s imperative that while your running Red Dead Redemption 2 you take good console care.
|Guide : Is your Overheating XBox One Causing Red Dead Redemption 2 To Crash?|
If you console is running Hotter than bench marked temperatures it can cause for the hardware to give you various errors. Such as : Frame drops, stuttering, loud fan noises, crashing and freezing.
Without proper care this may result in your console becoming damaged or unusable in the future so it’s important to take action. It’s also important to note that if the console is damaged due to poor cleaning. This will void your warranty!
If you believe that Red Dead Redemption 2 maybe freezing on you or ultimately crashing due to your console overheating. Then we’ve created a robust cleaning guide on what you need and what steps you can take.
Have Rockstar Games Released any Recent updates which could help resolve the issue? How to find out.
|Fix : Download the latest Red Dead Redemption 2 Update|
One way to eliminate this issue if its a software problem is to ensure that you have downloaded the Latest Red Dead Redemption 2 update.
In order to do this boot up Red Dead Redemption 2 while being connected to the internet. You will be prompted to download the latest updates.
Sometimes you can force the update within the options of the games. It’s important though you check that your internet connection is active or the prompt wont appear.
How can the Latest Console Update improve your game Performance?
There are a few things that you can check to ensure that your XBox One is up to speed in order to play Red Dead Redemption 2. Firstly is your console running the latest Console Software Update? Here’s how to check – Alternatively read below for a quick summary.
|Fix : Download Latest XBox One Console Update for Red Dead Redemption 2|
1: Use Dashboard Button On Controller
2: Toggle to “System”
3: Click “Settings”
This will now take you to the main XBox One Settings.
1: Toggle to “System”
2: Click “Updates”
Latest Optimal Update for Red Dead Redemption 2 : 10.0.16299.5101
If you have downloaded the Latest Console Update but Red Dead Redemption 2 Crashing? Then read below.
One of the More Common Faults is a Corrupt Save for Red Dead Redemption 2.
If you’re worried about your Red Dead Redemption 2 save being corrupt then there are some tell tale signs of this error on your XBox
There maybe times when your game will lock up or completely stop at the same point within the game. This will indicate that your Red Dead Redemption 2 save is corrupt or damaged.
|Guide : How To Recover and Protect your Red Dead Redemption 2 Save Data|
Sadly more often than not if you’re save file is corrupt there’s no real way to repair the issue unless attempting various third party software. Although we suggest against this software.
Why a Factory Reset is beneficial to the Console and why it will help with Red Dead Redemption 2
Un-Installing software from your XBox one is surprisingly easy and should not be a concern for most experienced gamers.
However if you’re unsure on how to clear your hard drive of any Red Dead Redemption 2 files then simply check :
1: Click Home Button on Controller.
2: Toggle to “System”
3: Click “Settings”
Once you have done this you will be on the main XBox One Settings Page. From here simply complete the following.
1: Toggle “System”
2: Click “Storage” Then click to the right to “Manage Storage”
Select the Red Dead Redemption 2 file and choose to un-install. Alternatively to this Follow the Guide below to Factory Reset your XBox One to help resolve Red Dead Redemption 2 Crashing.
|Fix : Factory Reset XBox One for Red Dead Redemption 2|
Be warned though this will remove mostly all game files, data files, user settings, file saves and more. However it may be necessary to resolve your crashing issue.
“My Red Dead Redemption 2 is still Crashing and Freezing”?
After a Fresh install of Red Dead Redemption 2 and your still encountering the problem then more than likely this will be a Hardware fault with either the Game disc or your XBox One itself.
If you have tried all of the above issues and you can confirm that it is not an update issue, an install error and you’ve tried re-installing the game.
It is very likely that your Console maybe faulty – be sure to seek a repair or replacement.
|Guide: Console Warranty Explained / Gamers Guide To Online Refunds and Returns|
However the good news is the Microsoft support team are incredibly good at offering excellent customer service. So by all means reach out to Microsoft Support for your next step.
Maybe they can benchmark your console and find the issue or simply source you a repair or replacement. If you’re still covered under your retail warranty then you simply can return to the place of purchase and source a replacement!
User Submitted Crashing Fixes
We will continue to update this Guide with User Submitted Guides and Fixes for Red Dead Redemption 2 and hopefully some more issued by Rockstar Games.
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Simply a Troubleshooting guide to help resolve Red Dead Redemption 2 Crashing or Freezing on you. Encourage to reach out to Rockstar Games and more if does not fix.
We highly encourage you to reach out to Microsoft Support and talk about the specific fault your having with Red Dead Redemption 2. Also don’t forget to reach out to Rockstar Games and inform them of the issue.
Other Related Guides That Might Help:
Download the Latest XBox One Updates Today!
Remove Game Files & Factory Resetting Your XBox One.
Is your XBox One Hard Drive Damaged or Corrupt?
Get The most out of your XBox One Connection.
Stop your XBox One From Overheating.
Online & Connection Guides: